HOW DO I BECOME A MEMBER?
Register an account and then place your order online.
HOW CAN I PAY FOR MY ORDER?
Currently we accept payment for our products using Zelle Pay, Cash App and Bitcoin. Orders will be processed after the screenshot of the payment is received. We only accept these mode of payments, because credit card companies and Paypal do not allow online sales for these types of products.
I HAVE SENT MY PAYMENT. WHAT HAPPENS NEXT?
Once you have sent your payment, it may take up to 45 minutes for us to receive an email notifying us of your payment.
When your payment is received, your order will ship within 1 business day. Delivery by FedEx and DL will take 2-3 business days once it is shipped. You will receive your tracking number by email after it has been shipped.
WHAT ARE YOUR SHIPPING COSTS?
We charge a flat rate of $20.00 for delivery
*For customers who spend $399 or more on their order, shipping is FREE.
CAN YOU GUARANTEE THAT MY PRODUCT PACKAGE WILL ARRIVE AFTER ORDERING?
We suggest that you use a mailing address that you know is not compromised, is secure, and only you have access to receive the products that we mail to you. On very rare occasions, packages sent in the mail do go missing, but that applies to every industry. Once a package is shipped we will email you the tracking number.
WHAT IS THE CUT TIME FOR ORDERS AND SHIPPING DAILY?
At 11am daily the orders for that day are cut off, and all pending paid orders are shipped and tracking numbers sent to waiting clients. If you place an order after 11am daily, that order is shipped the following business day. If you submit your order before 11am and your payment arrives after, the order will still go out the following business day
HOW DOES THE MAIL SERVICE TRACKING PROCESS WORK?
Every package sent via courier mail has a unique ID tracking number. This tracking number will show all of the details along the journey of the mail order products as they come closer to arriving to you. We send customers their tracking numbers in the late afternoon of the day that the items are shipped, as our shipping team(s) are out of the office with the packing slips until that time. Which means your mail order products will ship mid day, but the tracking numbers are not sent until later
CAN I RETURN MY PRODUCTS?
Due to the edible nature of most of our products, Train Wreck Psychedelics does not accept returns or refund purchases. However, check out our customer reviews and you’ll see we only sell the best quality products! If you need to contact us please send us an email at email@example.com
DIDN’T FIND WHAT YOU WERE LOOKING FOR?
Send us a message on the contact form or write us an email firstname.lastname@example.org